Monthly Archives: January 2013
Regardless of your skill level and familiarity with the profession, we have all faced the following at one point or another in our career:
- Challenges to our experience/credentials
- Performance anxiety
- Objections to the interpretation
It is important to plan how to respond, in advance, so you won’t be caught off-guard and fail to put your best foot forward.
With regards to experience, have an elevator speech down pat, which is concise and to the point, for the different environments in which you work or plan to work. It should underscore any pertinent education, certifications that you hold, as well as the work record that you have in that setting. If you do not have a viable story to tell, your first priority is to research how you can acquire the needed expertise. If you are starting out, you can observe professional interpreters at work in court. You may take basic or advanced courses depending on your level. If there are none offered in your area, I would highly recommend the short 2 -3 week options at the National Center for Interpretation at the University of Arizona to get some hands-on experience. Subsequently, you can sit for examinations to gauge your proficiency, and after that, you must engage in constant practice/learning to upgrade your expertise.
Performance anxiety cannot be discounted in this job as oftentimes we are thrust into situations where we need to interpret without adequate resources to prepare and not knowing what we are stepping into. The best way to deal with this is to always be in a “learning mode” that will enable you to increase your knowledge and vocabulary in your working languages and to do your best to acquire any available materials for the job at hand. Attorneys are often hesitant to provide documents which can hurt their case if they get into the wrong hands so it is helpful to educate them as to the fact that you are an officer of the court, bound by confidentiality and that your ability to see the documents in advance, will only help their case by making the interpretation smooth and flawless, especially in the case of technical testimony. Science has proven that the brain is susceptible to persistence and dedication and that learning, especially if imbued with passion, creates new synapses in the brain, allowing you to improve your output. Furthermore, it “connects new information with what you learned in the past.”[i]
Read about a great resource to learn from elite schools, about a myriad of subjects online and for free, at: http://www.washingtonpost.com/local/education/elite-education-for-the-masses/2012/11/03/c2ac8144-121b-11e2-ba83-a7a396e6b2a7_story.html.
Find out what an established interpreter has to say about fear here.
Do not take objections personally. Remember that in a legal setting, one of the roles of an attorney is to bring up to the jury any information he feels could help his case. You must not let your emotions get the upper hand, causing you to experience feelings of unfairness, anger, fear or helplessness if an objection is leveled at your interpretation. This emotional reaction takes place in your reptilian or instinctive brain which was designed for survival.
According to best selling author, Dr. Rudy Tanzi, professor of neurology at the Harvard Medical School, before these feelings get out of hand, you must STOP[ii]:
T- Take 3 deep breaths and smile
O- Observe what is going on
P- Proceed with mindfulness
If called upon, collect your thoughts and deliver your explanation to the challenge calmly, in a positive and confident manner so as not to undermine the trust the players in this scenario have in you. If you are wrong, correct the record professionally and move forward. Do not get stuck on a mistake or misunderstanding that may trigger more pre-programmed negative responses.
Keep abreast of new developments and best practices by following the opinion of interpreting industry leaders, reading literature about the profession and joining local and national trade associations where pertinent issues are regularly discussed.
Share with us if you feel there are other fears that are more common and how you deal with them.